If you’re like most restaurant owners and operators, often times, you probably wish you could be two places (or more) at once. There’s always something to do: from communicating with staff and customers to checking in on sales and everything in between. And, if you’re like most restaurateurs, updating your restaurant point-of-sale software is one of the last things on your mind. Did you know that some POS providers offer cloud-based services that already integrate with your existing restaurant POS software?
Utilizing the full range of restaurant POS options available to you can help you operate your business more efficiently and profitably. Here’s a look at just three of the ways cloud-based services can enhance your existing restaurant POS.
1. Security and Data Backup
Major security breaches seem to be in the news every few months. With an authorized POS provider at the helm, you never have to worry about the security of your restaurant POS. They’ll be the ones who maintain critical firewalls to protect against data security breaches and they’ll also perform regular virus scans, so you can focus on the other aspects of running your restaurant.
Along with maintaining firewalls and performing regular scans, your software can be remotely updated when new versions or patches are available for your system. To further protect critical data, your service provider can perform daily off-site backups, so in the case of an on-site catastrophic event, such as a fire, your data is protected should your actual POS server or system be destroyed.
2. Real-Time Monitoring and Remote Access
You wished that you could be in more than once place at the same time, and this is as close as it gets. Through cloud-based services, you can access your POS system remotely from literally anywhere in the world. Through an app installed on your smartphone, you can monitor sales and labor statistics as well as receive alerts that notify you of important events or issues occurring at your restaurant.
Custom alerts can signal when an employee is approaching overtime or warn of fraudulent activity. Alerts can even be customized to inform you if a VIP has set foot in your restaurant. Along with real-time alerts, your service provider can create custom reports that are e-mailed directly to your inbox every morning so you have access to the exact data you need to make informed decisions about your business.
With cloud-based upgrades to your restaurant POS, text message communication becomes a reality. With the right modules in place, you can actually alert your patrons when their tables are ready via text message.
An additional cloud-based communication enhancement is the creation of a mail server that will allow your restaurant to automatically send electronic receipts, which opens up a gateway for future communications with customers who choose to provide their email addresses. Creating and maintaining an up-to-date customer database gives you the ability to market specials and promotions in the future.
Better security, real-time insights, and improved customer communications are among a few of the many benefits of cloud-based restaurant POS services. With the right software and an expert POS provider, you can run your business even more efficiently and effectively. Click HERE to find a knowledgeable POS provider in your area.