Looking for a fast paced, challenging environment that rewards you for your hard work? At Restaurant Manager, we value individuals who are creative, motivated and enjoy working in a casual, friendly, team-oriented workplace.

To apply, please send a cover letter, resume and salary requirements to

Technical Support Specialist

For Company Overview, please visit:

Position Location:
Silver Spring, MD

Job Summary:
Perform assigned tasks related to the day to day activities of the support department. Provide support via phone, e-mail and Intranet as well as assist internal users with any IT needs such as configuring and deploying computers, mobile devices and applications.

Responsibilities include:

  • Provide support to resellers on Restaurant Manager’s core Point of Sale product suite
  • Diagnose and resolve computer problems and requests from users in a timely manner.
  • Accurately record requests into the help desk system
  • Install, configure, and troubleshoot hardware, including desktops, laptops, peripherals, network equipment, iOS (Apple) and Android devices.
  • Install, configure, and troubleshoot software packages, including operating systems, desktop software and custom applications

Candidates for this position must be authorized to work in the United States on a full-time basis for any employer without restriction. Visa sponsorship will not be provided for this position.

  • Successful completion of an Associates degree (preferably a four year University Degree) in Computer Science, Computer Engineering, or Information System Technology
  • Working knowledge of Windows desktop Operating Systems and desktop software including Microsoft Office products
  • Experience in restaurant Point of Sale applications and/or working in a restaurant is a MUST
  • Familiarity of Desktop and Laptop hardware components
  • Strong technical, analytical, and problem-solving skills
  • Customer focus and dedication to customer satisfaction
  • Excellent communication skills, both written and verbal
  • Strong initiative, self-motivation, and ability to complete tasks on time
  • Ability to work well in a fast-paced, team environment
  • Attention to detail
  • Ability to work as part of on-call rotation to provide after hour support
  • Must be able to work from Silver Spring, MD office
  • Willing to travel to client sites occasionally

To apply, please send a cover letter, resume and salary requirements to In the subject line, enter: Technical Support Specialist.

Candidates selected for an interview will be required to complete an application and a background check document.